Jul 10, 2012, 10:01 AM // 10:01
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#1
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Pre-Searing Cadet
Join Date: Oct 2011
Profession: A/R
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Cant log in, says I have wrong password
Ever since I have linked my GW1 and my GW2 accounts, I have not been able to log into GW1, it says I have the wrong password. I have not changed it. I have already sent ANet an e-mail, and am waiting for their reply. Anybody else had the same problem.
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Jul 10, 2012, 11:50 AM // 11:50
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#3
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Pre-Searing Cadet
Join Date: Oct 2011
Profession: A/R
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Tried that, and it didnt work. If I change my GW2 passowrd, will it change my GW1 password also?
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Jul 10, 2012, 01:04 PM // 13:04
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#4
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Frost Gate Guardian
Join Date: May 2006
Profession: R/
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yup, GW1 and GW2 accounts that are linked are currently forced to use the same email and password.
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Jul 10, 2012, 02:05 PM // 14:05
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#5
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Pre-Searing Cadet
Join Date: Oct 2011
Profession: A/R
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It didnt work, any other suggestions?
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Jul 10, 2012, 05:24 PM // 17:24
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#6
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Jungle Guide
Join Date: Nov 2005
Location: The Netherlands
Guild: BFTW and DLRR
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contact anet support?
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Jul 11, 2012, 05:36 AM // 05:36
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#7
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Jungle Guide
Join Date: Dec 2008
Location: Alabama
Profession: A/
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ur gw2 password can only be 15/16 characters long, if u used the same password as ur gw1 account for gw2 just remove te last digits that make it exceed 15/16
for instance 12345123456789a% would substitute for a password
it then should be 12345123456789a without the "%"
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Jul 12, 2012, 07:04 PM // 19:04
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#8
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Ascalonian Squire
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I had the same message yesterday... it said I entered the wrong password. I checked my email and found a message from Anet stating that I successfully changed my password!
I didnt ask for a new password and the email did not provide the new password. I'm assuming I just got hacked but is it normal to get a new password and not receive the new password in the confirmation email?
Thanks
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Jul 12, 2012, 08:38 PM // 20:38
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#9
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rattus rattus
Join Date: Jan 2006
Location: London, UK GMT±0 ±1hr DST
Guild: [GURU]GW [wiki]GW2
Profession: R/
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Yes, that's normal - passwords are never put into emails.
You may have a struggle with support to get access. Try to dig up validation keys for each chapter.
__________________
Si non confectus, non reficiat
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